G&D Shipping Services Terms of Service

Privacy Policy

PRIVACY POLICY

Effective Date: January 14, 2025

G&D Shipping Services JA (“G&D”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with applicable data protection laws, including principles aligned with the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our freight forwarding, shipping, warehousing, website, and mobile application services.

1. DATA CONTROLLER

G&D Shipping Services JA

Nompriel Road, Negril, Jamaica

Phone: 876-286-4028

Email: support@gdshippingservicesja.com

Website: www.gdshippingservicesja.com

G&D acts as the Data Controller for personal data collected in connection with our services.

2. INFORMATION WE COLLECT

A. Identity & Contact Data

  • Full name

  • Address (U.S. and Jamaica)

  • Phone number

  • Email address

  • Government-issued ID

  • TRN (Tax Registration Number)

B. Shipment & Transaction Data

  • Package details

  • Description of goods

  • Invoice copies

  • Value of goods

  • Weight & dimensions

  • Tracking numbers

  • Payment information

C. Technical Data

  • IP address

  • Device information

  • App login data (Customer Code e.g., GDS)

  • Website usage data

  • Cookies

D. CCTV & Surveillance Data

Our premises, including warehouse and customer service areas, are monitored by CCTV cameras.

We may collect:

  • Video recordings

  • Still images

  • Date & time stamps

  • Audio recordings (where applicable)

CCTV is used for:

  • Security and crime prevention

  • Protection of staff and customers

  • Prevention of theft or fraud

  • Dispute resolution

  • Evidence for law enforcement

Clear signage is displayed at monitored locations.

3. LAWFUL BASIS FOR PROCESSING (GDPR PRINCIPLES)

We process your personal data based on:

  1. Contractual Necessity – To provide shipping and freight services.

  2. Legal Obligation – To comply with Jamaica Customs and regulatory authorities.

  3. Legitimate Interests – To operate, secure, and improve our business.

  4. Consent – For marketing communications or optional services.

  5. Vital Interests – Where necessary to protect safety.

4. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process shipments

  • Submit customs documentation

  • Verify identity for package release

  • Communicate delivery updates

  • Process payments

  • Prevent fraud

  • Maintain warehouse security

  • Improve operational efficiency

  • Comply with legal obligations

5. DATA SHARING

We do not sell your personal data.

We may share information with:

  • Jamaica Customs

  • Airlines and shipping lines

  • Freight partners

  • Warehouse operators

  • Payment processors

  • IT service providers

  • Law enforcement authorities (when legally required)

All third parties are required to safeguard your information.

6. INTERNATIONAL DATA TRANSFERS

Because we operate between the United States and Jamaica, your information may be transferred across international borders.

We ensure reasonable safeguards are in place to protect your data during international transfers.

7. DATA RETENTION

We retain personal data only as long as necessary for:

  • Business operations

  • Customs compliance

  • Accounting and audit requirements

  • Legal obligations

  • Security investigations (including CCTV footage)

CCTV footage is typically retained for a limited period unless required for investigation or legal proceedings.

8. YOUR DATA PROTECTION RIGHTS

Under data protection principles, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“Right to Erasure”)

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

Requests must be submitted in writing to support@gdshippingservicesja.com.

9. SECURITY MEASURES

We implement administrative, technical, and physical safeguards including:

  • Secure storage systems

  • Restricted access controls

  • Password-protected systems

  • CCTV monitoring

  • Identity verification procedures

However, no electronic transmission is completely secure.

10. WHATSAPP & ELECTRONIC COMMUNICATION

By providing your phone number and email, you consent to receive:

  • Shipment updates

  • Service notifications

  • App notifications

  • Operational messages

Marketing messages will only be sent where consent is given, and you may opt out at any time.

11. COOKIES

Our website may use cookies to:

  • Enhance user experience

  • Monitor site traffic

  • Improve services

Users may disable cookies through browser settings.

12. CHILDREN’S DATA

Our services are not directed at individuals under 18 years old without parental or guardian consent.

13. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy. Updated versions will be posted on our website with a revised effective date.

14. CONTACT INFORMATION

G&D Shipping Services JA

Nompriel Road, Negril, Jamaica

Phone: 876-286-4028

Email: support@gdshippingservicesja.com

Website: www.gdshippingservicesja.com


Last updated: 4/24/2026